Your business is only as good as your operations. What are your Key Performance Indicators? Have you established Standard Operating Procedures at your shop? Leading Edge has experienced service managers and technicians who are available to help in the day to day operations of your shop.

Key Performance Indicators
Key Performance Indicators (KPI's) are a financial analysis of the "24" key numbers that measure the health and wealth of your business. Every month Leading Edge will contact your shop to obtain these key numbers. After performing the calculations we let you know how you are doing relative to critical benchmarks that may affect your profitability. As always if there are any areas of concerns Leading Edge will make the necessary recommendations.

Materials Usage Analysis
Material Usage is a comprehensive analysis of a shops paint and material purchases that include critical benchmarks. Leading Edge provides every participating customer a monthly report representing both dollar and percentage numbers which are based on paint and associated product usage. By developing such a report we can identify any negative trends that can be marked as areas of improvement. If any categories in the usage report show a concern you can feel confident the Leading Edge team will investigate and present their recommendations to the manager and/or collision center owner.

Standard Operating Procedures
Standard Operating Procedures (SOP) defines the standards by which all employees of a particular collision shop must abide by to assure quality and productivity.   SOP's provide assistance to any shop with the aim of increasing productivity and efficiency. Leading Edge can develop an SOP that will help streamline your workflow and make your shop more productive.

Industry Best Practices
Leading Edge has technicians and service managers who have worked in and around collision shops for many years and understand the nuances of daily operations that can impact your shop's efficiency and quality of service to its customers. Our technicians and service managers can offer recommendations related to personnel and work space to help you improve your ability to service your customers' collision repair needs. We offer this industry advice at no charge as part of our relationship with any and all of our trusted shop owners.

Inventory Management
Inventory Management is a program that Leading Edge and your shop develop together that helps assist in the total amount of product your shop should have on hand. By developing min/max levels for every stocking item in your facility the total dollar amount will remain relative to your total workload and sales. Leading Edge provides you with a template to calculate your inventory at the end of each month.